How to forward calls
Answering real world phone calls requires a subscription. If you haven't already, sign in on web and start your subscription. Once subscribed, the Answering Machine number you’ll be forwarding to can be found in the Test & Activate section of the app. Here’s a simple guide to setting up call forwarding on different devices and through your carrier.
1. iPhone (iOS 18 or Later)
If you’re using an iPhone running iOS 18 or newer:
- Go to Settings: Tap on Settings > Apps > Phone > Call Forwarding.
- Enable Call Forwarding: Toggle the Call Forwarding switch to On.
- Enter Your Answering Machine Number: Type in your Answering Machine number from the app. Once saved, all calls will go straight to that number.
Tip: If you don’t see a forwarding option here, your carrier might not support it in the iPhone settings. If so, skip to Section 6 for an alternate option.
2. Android
For Android users:
- Open Phone App: Go to the Phone app on your device.
- Access Call Settings: Open the menu (tap the three dots or gear icon), then navigate to Settings > Call Settings > Call Forwarding.
- Select Always Forward: Tap Always Forward and type in your Answering Machine number.
- Activate: Confirm and save. Your calls should now automatically forward.
If this option doesn’t appear on your device, try the online carrier portal method below (Section 4), or contact your carrier support team (Section 5).
3. Short codes
If you only want calls forwarded under certain conditions—like when you're on another call, miss a call, or have no signal—this setup varies by carrier. To be sure of the codes or settings for your specific carrier, you’ll need to check with them directly. Here are some examples of common forwarding scenarios, but exact steps will depend on your provider:
- Forward When Unanswered
- Forward When Unreachable (like if your phone is out of battery or out of signal range)
- Forward When Busy
Each carrier supports different conditional forwarding options, so a quick check with your provider ensures it’s set up correctly.
4. Online carrier portals
Most carriers let you set up call forwarding through their online portals, which can be a convenient option if you don’t want to configure it directly on your device.
er:
- Log into Carrier Portal: Sign in to your carrier’s online portal (such as AT&T, Verizon, T-Mobile).
- Locate Call Forwarding Settings: Head to Account Settings or Phone Settings.
- Enter Your Answering Machine Number: Type in your Answering Machine number and save the changes.
These portals sometimes offer advanced call forwarding options, which can be helpful for managing different forwarding conditions.
- Enter Your Answering Machine Number: Type in your Answering Machine number and save the changes.
- Locate Call Forwarding Settings: Head to Account Settings or Phone Settings.
5. Contacting carrier support
If none of the above options work or you’d like some help, you can call your carrier’s customer support line and ask them to activate call forwarding to your Answering Machine number. Their team can confirm everything is set up correctly and walk you through any additional options unique to your plan.